Orloff spa
by Orloff spa - www.orloffspa.gr

+30 210 5226215, +30 210 5226152 info@orloffspa.gr

MANAGEMENT ASSISTANCE

Tailor-made spa consulting services

As a spa consultant, ORLOFF helps hotels save time and money with the best solutions on how to set up a spa and achieve best spa practice.
ORLOFF proposes tailor-made spa consulting and spa management services to suit each individual spa project and budget. The level of involvement of the spa consultant is up to you.

You are in charge of the development of your new spa unit and seeking for business assistance, you need a luxury spa brand and professional spa consulting services… you need the Orloff spa experts.

Spa management services

ORLOFF acts as a long-term spa consultant, beyond the spa set up and gets involved in day-to-day spa management services with a regard on service quality on the one hand and on financial performance on the other hand.

Spa architecture advice

ORLOFF spa consulting services include evaluation of the facility lay out & organization of a retail corner, a relaxation room, a wet area, selection of treatment rooms , choice of spa equipment, and advice on spa design and interior decoration.

Staffing and spa organization

To set up a spa in Athens, you need to make a list of the various job specialties, evaluate the staff and select a Spa Manager, to organize the spa operation, list all kind of necessary supplies, establish the appropriate spa management training and provide the best spa consulting services on how to manage a spa.


SOP & PRE-OPENING PROCEDURE

  • ORLOFF shares its spa know-how through the “Standard Operation Procedures” training. Through continues training, monitoring and spa assistance, Orloff guarantees an international quality standard of spa service.
  • Desk management training is done in accordance to SOP in a situation of virtual reality, one week before the spa opening as the first step of the “How to manage a spa” tutorial, regarding management and planning, guest’s reception services and boutique sales.

Day-to-day spa management services

ORLOFF spa assistance entails the efficient day-to-day spa management through audit visits and mystery shopper’s visits. Regular reporting on financial, organizational and quality basis ensures the right operation and success of the spa, just like in a Management contract.

Marketing policy

ORLOFF implements elements of specific marketing policies such as: membership policy, gift vouchers, sales incentives like” Happy Hour” and promotional events.


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ORLOFF SPA SIGNATURE CASE STUDIES
PORTO PLATANIAS

Delivering final architectural design advice

In order to enhance the brand new minimal luxury decoration, the Sparkling spa adopts a carefully selected treatments menu from the 3 brands, Cinq Mondes, Algoane and Valmont.  In addition Orloff spa experts has delivered an architectural design advice which has resulted in the setting up of the Retail corner, according to Cinq Mondes guidelines, and  the increase of the final number of treatment rooms to 8 instead of 6, to maximize turnover.

AQUA BLU

Orloff Spa Experts has reset the Tamaris spa menu, introducing luxury spa brand Cinq Mondes, has selected and trained a new team of spa therapists and has been successfully running the Tamaris spa in close collaboration with Aqua Blu hotel direction on Kos island since 2015.

PELAGOS

Orloff Spa Experts has taken an active part in the set-up of this new spa unit, selecting furniture & accessories, spa uniforms & linens, creating a bespoke spa menu based on Algoane & Kos-Paris brands, recruiting & training the staff and supervising the pre-opening. The Spa unit has been co-operated by Orloff and the hotel management since 2015. 

NEFES SPA & BATH ON MYKONOS ISLAND

Orloff Spa Experts has assisted Nefes day spa in the project development since the beginning : from architectural design consulting to selecting hammam equipment, from recruiting to selecting spa uniforms, from spa menu creation to pre-opening services, not a step hasn’t been carefully taken together. 

MIRAGGIO THERMAL SPA IN CHALKIDIKI

Orloff Spa Experts has contributed in the Myrthia Spa menu creation and brought to this huge project the know-how of internationally acclaimed brands Valmont, Algoane and Kos-Paris. In addition Orloff Spa Experts have taken part in the creation of  signature bespoke products and fragrances for the Miraggio.