{"id":1524,"date":"2022-12-27T15:29:15","date_gmt":"2022-12-27T13:29:15","guid":{"rendered":"https:\/\/www.orloffspa.gr\/terms-and-conditions\/"},"modified":"2026-02-26T16:07:13","modified_gmt":"2026-02-26T14:07:13","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/www.orloffspa.gr\/en\/terms-and-conditions\/","title":{"rendered":"Terms &#038; Conditions"},"content":{"rendered":"<p>The company PETROS KLADAKIS- ORLOFF SOCIETE ANONYME (on 11 Marni Street, Athens 10433, registered number 095738298, 2105226152\u00a0<a href=\"mailto:info@orloffspa.gr\">info@orloffspa.gr<\/a>\u00a0collects information on personal data from its Spa outlets as well as from its website <a href=\"http:\/\/www.orloffspa.gr\" target=\"_blank\" rel=\"noopener\">www.orloffspa.gr<\/a>, that are processed only under your agreement in full compliance with the new Regulation (EU) 2016\/679 of the European Parliament and of the Council of 27 April 2016 on Personal Data Protection (General Data Protection Regulation &#8211; GDPR).<\/p>\n<div><\/div>\n<div>The company PETROS KLADAKIS- ORLOFF SOCIETE ANONYME safely stores this information on personal data collected with your agreement, only for commercial, statistical, marketing and communication purposes, in order to improve its services and ensures\u00a0 their confidential character and inaccessibility from unauthorized parties.<\/div>\n<div><\/div>\n<div>The company PETROS KLADAKIS- ORLOFF SOCIETE ANONYME will not transfer your personal data to third parties or make them available in any case to commercial or professional collaborators unless your agreement is requested or due to the force of law.<\/div>\n<div><\/div>\n<div>\n<div>The company PETROS KLADAKIS- ORLOFF SOCIETE ANONYME stores your data for an indefinite period of\u00a0 time in order to allow you to get information on promotional actions, offers and discounts, through newsletters and other advertising material. During this period of time you can exert your rights:<\/div>\n<div><\/div>\n<div>1\/ to freely and at any time remove your consent which has been given or to object at any time for lawful reasons the processing of such personal information.<\/div>\n<div>2\/ to ask for access and receive details concerning the personal information we have on yourself, to inform and correct any inaccuracies or mistaken elements on your personal data, to ask that they are blocked or deleted or restrict their processing.<\/div>\n<div>3\/ to ask and received all data concerning you in a useable and readable form or the transfer of such data to another responsible party for their<\/div>\n<div><\/div>\n<div>The company PETROS KLADAKIS &#8211; ORLOFF SOCIETE ANONYME informs you that you can contact us at\u00a0<a href=\"mailto:info@orloffspa.gr\">info@orloffspa.gr<\/a>\u00a0or at tel. no. <a href=\"tel:+302105226152\">+30 210 5226152<\/a> in case you wish to exercise the above mentioned rights, concerning your personal data which we keep and process with your consent.<\/div>\n<div><\/div>\n<div>I have been informed on the policy of the company PETROS KLADAKIS &#8211; ORLOFF SOCIETE ANONYME regarding the collection and processing of Personal Data.<\/div>\n<\/div>\n<p><strong>Booking Policy:<\/strong><br \/>\nTo confirm your reservation, a 50% deposit of the total service amount is required.<\/p>\n<p><strong>Cancellation Policy:<\/strong><br \/>\nTo meet our customers\u2019 expectations and comply with applicable law, clients have the right to cancel without providing a reason and may receive a refund or exchange under the following conditions:<br \/>\n<strong>A. Cancellation at least 48 hours before the scheduled service:<\/strong><br \/>\n\u2022\tThe client is entitled to a full refund.<br \/>\n\u2022\tIf the client wishes to change the purchased treatment, they must contact the Spa directly at least 48 hours prior to the scheduled service.<br \/>\n<strong>B. Cancellation between 48 and 24 hours before the scheduled service:<\/strong><br \/>\n\u2022\t50% of the service price will be charged.<br \/>\n<strong>C. Cancellation within 24 hours, same-day cancellation, or no-show:<\/strong><br \/>\n\u2022\tThe full-service price (100%) will be charged.<br \/>\n<strong>How to request cancellation or modification:<\/strong><br \/>\nClients must notify the Spa in writing via email or by phone to exercise their right of withdrawal or exchange.<br \/>\n<strong>Important:<\/strong><br \/>\nGift Voucher purchases are non-refundable and cannot be exchanged for another product or treatment.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The company PETROS KLADAKIS- ORLOFF SOCIETE ANONYME (on 11 Marni Street, Athens 10433, registered number 095738298, 2105226152\u00a0info@orloffspa.gr\u00a0collects information on personal data from its Spa outlets as well as from its website www.orloffspa.gr, that are processed only under your agreement in full compliance with the new Regulation (EU) 2016\/679 of the European Parliament and of the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":31,"comment_status":"closed","ping_status":"closed","template":"templates\/plain.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1524","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms and Conditions | Orloff Spa<\/title>\n<meta name=\"description\" content=\"Read here the the policy of the company PETROS KLADAKIS - ORLOFF LTD regarding the collection and processing of Personal Data.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.orloffspa.gr\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms and Conditions | Orloff Spa\" \/>\n<meta property=\"og:description\" content=\"Read here the the policy of the company PETROS KLADAKIS - ORLOFF LTD regarding the collection and processing of Personal Data.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.orloffspa.gr\/en\/terms-and-conditions\/\" \/>\n<meta property=\"og:site_name\" content=\"Orloff Spa\" \/>\n<meta property=\"article:modified_time\" content=\"2026-02-26T14:07:13+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.orloffspa.gr\/wp-content\/uploads\/2024\/12\/og-pic-640x360-1-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"625\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/terms-and-conditions\\\/\",\"url\":\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/terms-and-conditions\\\/\",\"name\":\"Terms and Conditions | Orloff Spa\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/#website\"},\"datePublished\":\"2022-12-27T13:29:15+00:00\",\"dateModified\":\"2026-02-26T14:07:13+00:00\",\"description\":\"Read here the the policy of the company PETROS KLADAKIS - ORLOFF LTD regarding the collection and processing of Personal Data.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/terms-and-conditions\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/terms-and-conditions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/terms-and-conditions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/www.orloffspa.gr\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Terms &#038; 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