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B2B COLLABORATIONS
Collaboration Formulas

PARTNER PACKAGE

Tailor-made spa consulting services

As a spa consultant, ORLOFF helps hotels save time and money with the best solutions on how to set up a spa and achieve best spa practice.
ORLOFF proposes tailor-made spa consulting and spa management services to suit each individual spa project and budget. The level of involvement of the spa consultant is up to you.

You are in charge of the development of your new spa unit and seeking for business assistance, you need a luxury spa brand and professional spa consulting services… you need the Orloff spa experts.

COLLABORATION FORMS

Consulting Services for setting up, organizing and assisting in the management of a new hotel spa unit

In addition to methodical and thorough training in massage techniques and the fundamental principles for skin care, Orloff acts as a partner, offering consulting services for spa hotels. Applying years of know-how, it achieves the smooth operation of spas by creating unique spa treatment menus, supervising the staff training process and conceiving an advanced marketing strategy:

Spa Consulting & Management Services

  • Advice on architectural design of the spa, starting from the analysis of a floor plan of the space, for optimal customer circuit, and meaningful distribution of spaces between hydrotherapy and dry space
  • Creation of the spa treatment menu based on the spa concept and design
  • Business Plan
  • Staffing and recruitment assistance, staff training in treatments
  • Training of the reception in spa-bookings, management, sale of products and services
  • Pre-opening services with Group Spa Manager mission on the spot
  • Development of a Spa marketing policy for tenants and external customers (locals) with spa offers, launches of new products, social media…
  • Quality control with regular visits of a Group Spa Manager of the company and reporting
  • Daily supervision of the spa with hot line from our office in Athens
  • Creation of a bonus system based on goals to optimize the operation and profit of the spa
  • Business meeting once a year with performance analysis with Key Performance Indicators

 

Hotel company relationships are described in a three-year cooperation contract, the Management Assistance Contract.